Thursday, June 11, 2009

OI Partners Newsletter: Effective Workplace Communication


Workplace communication. Nearly all conflicts or problems in the workplace can be traced to communication breakdowns: misunderstandings, assumptions, vague speak, poor listening abilities, and the list goes on. In this issue, we cover several areas where effective communication is critical: giving and receiving feedback, communicating about layoffs and participating in face-to-face meetings. We discuss how communication is both a bottom-up and top-down function ("Management's Role in Workplace Communication") and detail some components of good communication ("Effectively Communicating in the Workplace").

Knowing that communication works best when it's a two-way street, please share with us your thoughts on this issue. We will post them in next month's issue (anonymously, if you prefer).

Sincerely,
Ronald F. Ennis, Ph.D., CMF
Jean Erickson Walker, Ed.D., CMF

OI Partners Newsletter: Effective Workplace Communications Summary

Resource Guide: Effectively Communicating and Receiving Feedback
Feedback is critical to measuring performance. However, the way feedback is given or received can have a significant impact on effective communication. This short resource guide includes several tips for ensuring feedback is most effectively communicated and received.

Effectively Communicating in the Workplace
When an organization perpetuates good communication, it demonstrates an investment in employees. Here are insights into what makes workplace communication effective.

Layoff Announcement Writing: 4 Steps to Say Goodbye with Class
When written communication is the only option for relaying the fact that employees have departed your organization, be sure to follow these critical steps to make sure your message is received well by remaining employees.

Management's Role in Workplace Communication
Effective workplace communication is only possible when mechanisms exist to move information both up and down within the organization. Only management can establish and maintain those mechanisms. Here is insight on ways that can happen.

7 Keys to Open the Door to Effective Face-to-Face Workplace Communications
Improve your face-to-face contact with colleagues by following these 7 tips.


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